This Privacy Policy explains in plain terms how zd22 collects, uses, stores, shares, and protects your personal information when you use our platform as a Pakistani player or visitor from any other territory. We are committed to full transparency about our data practices, and we encourage every zd22 player to read this document carefully before creating an account.
These principles summarise our approach to your data. The full legal detail is set out in the policy sections below — please read the complete document for your rights and obligations.
zd22 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used exclusively to operate and improve the zd22 platform and to comply with our legal obligations — nothing more.
All personal data transmitted between your device — whether you're in Karachi, Lahore, Faisalabad, or anywhere else — and zd22's servers is protected by 256-bit SSL/TLS encryption, the same standard used by Pakistan's major banking institutions for online transactions.
zd22 collects only the personal information strictly necessary to provide you with our services, verify your identity as required under our gaming framework, and comply with applicable legal obligations. We do not collect data we have no clear use for.
Pakistani players and all other zd22 users have the right to access, correct, restrict, and in certain cases erase the personal data we hold about them. We respond to all verified data rights requests within 30 days and without charge for reasonable requests.
Your personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including any mandatory retention periods required under anti-money laundering (AML) regulations or other applicable law. After retention periods expire, data is securely deleted.
This Privacy Policy is written in clear English with no intentionally obscure legal language designed to confuse. When our data practices change in any material way, we notify affected players before the change takes effect, not after. You always know exactly what we are doing with your information.
Scope of this Policy: This Privacy Policy applies to all personal information collected by zd22 through our website, account registration process, gaming platform, customer support interactions, payment processing, and any other service we provide. By registering an account with zd22 or using our platform in any capacity, you confirm you have read and understood this Privacy Policy. If you do not agree with our data practices, you should not create an account or use zd22.
zd22 ("we", "us", "our", "the Platform", "the Controller") is the operator of the online gaming platform accessible at zd22.vu. We operate under an international gaming framework and serve players primarily in Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, Multan, and Rawalpindi, as well as players in other accessible territories.
For the purposes of data protection law, zd22 acts as the data controller in respect of personal information collected directly from you through the Platform. Where we engage third-party processors — such as payment providers, identity verification services, and game studios — those parties act as data processors on our behalf and are bound by contractual obligations to handle your data in accordance with this Privacy Policy.
If you have any questions about how zd22 handles your personal information, you may contact our Data Privacy team at any time. Contact details are provided in Section 14 of this Policy.
When you register a zd22 account, make a deposit, contact support, or use any feature of the Platform, you may provide us with the following categories of personal information:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, residential address | Registration & account management |
| Financial Data | JazzCash/EasyPaisa account reference, HBL/UBL/Meezan Bank account details, debit card metadata | Deposit & withdrawal processing |
| Verification Documents | Copies of CNIC, passport, proof of address, selfie for liveness check | KYC identity verification |
| Support Communications | Live chat transcripts, email correspondence, complaint records | Customer support interactions |
When you access the zd22 Platform, certain technical information is collected automatically by our systems:
In limited circumstances, zd22 may receive personal information about you from third parties, including:
zd22 uses your personal information for the following clearly defined purposes:
No Unsolicited Marketing: zd22 does not send marketing communications to players who have not created an account or who have opted out of marketing messages. You may opt out of marketing emails or SMS messages at any time through your account settings or by contacting zd22 support.
Every instance of personal data processing by zd22 rests on one of the following legal bases:
zd22 uses the following categories of cookies and similar technologies on the Platform:
You may control non-essential cookies through the cookie preference centre available on the Platform. Note that disabling certain cookies may affect Platform functionality. Most modern browsers — including those commonly used in Pakistan such as Chrome and Safari — also allow you to manage cookie settings at the browser level.
zd22 does not sell your personal information. We share your data only in the following limited and controlled circumstances:
We share personal data with carefully selected third-party processors who provide services necessary to operate the Platform, including:
All processors are contractually required to handle your data only as instructed by zd22, to maintain appropriate security standards, and to process data for no purpose other than the service they are providing.
zd22 may disclose your personal information to government authorities, law enforcement agencies, or regulators where required to do so by applicable law or a binding court order. We will, where legally permissible, notify you of such a disclosure request before complying with it.
In the event of a merger, acquisition, or sale of all or substantially all of zd22's business assets, personal data held by zd22 may be transferred to the acquiring entity. You will be notified of any such transfer and your rights in relation to your data prior to the transfer completing.
No Third-Party Marketing: Under no circumstances does zd22 share your personal information — including your Pakistani mobile number — with third-party marketers, advertisers, or data brokers for their marketing purposes.
As an internationally operating platform, zd22 may transfer your personal data to servers or processors located outside Pakistan. Where such transfers occur, zd22 ensures that appropriate safeguards are in place to protect your personal information, including:
By using the zd22 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan, and you consent to such transfer in accordance with this Privacy Policy.
zd22 retains your personal information only for as long as is necessary for the purposes for which it was collected, subject to the following retention periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML legal obligation |
| KYC / identity documents | 5 years from date of verification | AML & gaming framework |
| Financial transaction records | 7 years from transaction date | Legal obligation |
| Customer support records | 3 years from last interaction | Legitimate interests |
| Game / betting history | 5 years from account closure | Legal obligation / dispute resolution |
| Marketing preferences | Until opt-out or account closure | Consent |
| Analytics / usage data (anonymised) | Indefinitely (not personal data once anonymised) | Legitimate interests |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
zd22 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
Data Breach Protocol: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, zd22 will notify affected players and relevant regulatory authorities within 72 hours of becoming aware of the breach, in accordance with applicable data protection requirements.
As a zd22 player — whether you are based in Pakistan or any other accessible territory — you have the following rights in relation to the personal data we hold about you:
To exercise any of these rights, please contact zd22 through the live chat or the email address provided in Section 14. We will verify your identity before processing any data rights request and respond within 30 calendar days.
zd22 is strictly an adult platform available only to persons aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. Our registration process includes mandatory age verification steps designed to prevent underage access. If we become aware that personal data has been collected from a person under 21 without parental or guardian consent where applicable, that account will be immediately closed, all data associated with the account will be deleted, and any funds will be returned to the payment method of origin where legally permissible.
Parents or guardians who believe their child has registered an account with zd22 should contact us immediately via support so that the account may be identified and closed without delay.
Strict 21+ Age Policy: The 21+ age restriction on zd22 is absolute. Any individual under 21 must not attempt to register or use the Platform. Attempts to circumvent age verification using false information constitute a serious breach of our Terms & Conditions and may be reported to relevant authorities.
The zd22 Platform may contain references or hyperlinks to third-party websites or services — including game provider information pages or payment processor portals. This Privacy Policy applies only to data processed by zd22 directly. zd22 is not responsible for the privacy practices of third-party websites or services and we have no control over how those parties collect, use, or protect your personal information.
We encourage you to review the privacy policies of any third-party website or service you access from or in connection with zd22 before providing them with any personal information.
zd22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where changes are material — meaning they affect your rights or how we process your data in a significant way — we will provide at least 14 days' advance notice via:
The "Last Updated" date at the top of this Policy reflects when the most recent version was published. The version currently published at zd22.vu/privacy-policy is always the operative version. Your continued use of zd22 following the effective date of any updated Privacy Policy constitutes your acceptance of those changes. If you do not accept the updated Privacy Policy, you must stop using the Platform and may close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to make a complaint about how zd22 has handled your personal data, please contact us through the following channels:
zd22 is committed to resolving all privacy concerns promptly and to the satisfaction of the individual concerned. If, after contacting us, you remain unsatisfied with our response to a data protection concern, you have the right to escalate the matter to the relevant data protection authority applicable in your jurisdiction.
Identity Verification for Data Requests: To protect your privacy and prevent fraudulent data requests, zd22 requires identity verification before processing any data access, rectification, erasure, or portability request. This is a standard security measure — not a barrier to your rights — and applies equally to all Pakistani players and users in any other territory.
These six cards summarise the privacy rights available to all zd22 players. Contact support to exercise any of them — we respond within 30 days, always free of charge.
Request a complete copy of all personal information zd22 holds about you — your account details, KYC records, transaction history, and game activity. We provide this in a clear, readable format within 30 days.
If any information zd22 holds about you is inaccurate — such as a misspelled name or outdated address — you may request correction at any time. Most account details can be updated directly from your dashboard.
Request erasure of your personal data. zd22 will delete everything not subject to a legal retention requirement and will clearly explain which records must be kept and for how long under our legal obligations.
Ask zd22 to pause processing of your data in specific circumstances — for example, while a dispute about data accuracy is being resolved. Data will be held securely without active processing during any restriction period.
Request your data in a structured, machine-readable format (JSON or CSV). This right applies to data you have actively provided to zd22 — such as your registration information and transaction history — and where technically feasible.
Withdraw your consent to marketing communications from zd22 at any time — including promotional SMS messages and email newsletters. Your Platform access and account features are completely unaffected by any marketing opt-out.
zd22 combines Pakistan's best online gaming experience with genuine, transparent data protection. Your personal information is always safe with us — so you can focus on the game. 21+ only. Play responsibly.
Play at zd22 Terms & Conditions